MBI Casino Terms & Conditions – The Complete Platform Usage Guide for Malaysian Players

Important: By registering, logging in, or using any mbi casino service, you agree to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, please discontinue your use of the mbi casino platform immediately. These Terms constitute a binding agreement between you and mbi casino.

These terms and conditions ("Terms") govern the use of the mbi casino platform, including the website, mobile application, and all related services provided by mbi casino to its users in Malaysia. By accessing or using any part of the mbi casino platform, you confirm that you have read, understood, and agreed to comply with all provisions of these Terms.

These Terms apply to all mbi casino users, including visitors, registered players, and any party interacting with the mbi casino platform in any capacity. Continued use of the mbi casino platform following any changes to these Terms constitutes your acceptance of the updated Terms.

To register and use mbi casino services, you must meet all of the following eligibility requirements:

• Age Requirement: You must be at least 18 years old at the time of registration. mbi casino takes age verification seriously and reserves the right to request identity documents at any time.
• Nationality & Location: mbi casino services are intended exclusively for players residing in Malaysia. Using a VPN or proxy technology to access the platform from a restricted location is strictly prohibited.
• One Account Per Individual: Each individual is only permitted to hold one active mbi casino account at any given time. Owning multiple accounts is a serious breach of these Terms and may result in the freezing or termination of all associated accounts.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals who have been ordered by a court not to engage in gambling activities are not permitted to register.
• Non-Employees: Employees of mbi casino, contractors, and their immediate family members are not permitted to create player accounts or participate in any promotions.

Mbi casino reserves the right to verify your eligibility at any time by requesting identification documents such as your MyKad, passport, or other relevant documents. Failure to provide the required documents within the specified timeframe may result in account restrictions.

During the mbi casino account registration process, you are required to provide accurate, complete, and up-to-date information. You are solely responsible for all activity that occurs under your account.

• Accurate Information: All information provided during registration, including your full name, date of birth, phone number, and email address, must be accurate and valid. Providing false information is a serious breach of these Terms.
• Password Security: You are responsible for keeping your account password confidential. Use a combination of uppercase letters, lowercase letters, numbers, and symbols to create a strong password. Never share your password with anyone.
• Instant Notifications: If you suspect your account has been accessed without authorisation, contact the mbi casino support team immediately via live chat or email at support@mbicasino.net.
• KYC Verification: mbi casino follows Know Your Customer (KYC) procedures. You may be required to submit a copy of your MyKad or passport along with proof of address to verify your identity before your first withdrawal is processed.

Mbi casino is not liable for any losses arising from your failure to safeguard your account login credentials.

Mbi casino supports a wide range of local Malaysian payment methods for players' convenience. All financial transactions are processed in Malaysian Ringgit (RM).

Accepted Payment Methods:

• Touch 'n Go eWallet – instant deposits and withdrawals
• GrabPay – instant deposits and withdrawals
• DuitNow – direct bank-to-bank transfer
• Boost eWallet – fast deposits and withdrawals
• ShopeePay – easy deposits via the Shopee app
• FPX (Financial Process Exchange) – including Maybank2u, CIMB Clicks, RHB Now, and Public Bank

Transaction Limits:

• Minimum deposit: RM 20 per transaction
• Minimum withdrawal: RM 50 per request
• Maximum daily withdrawal: RM 50,000 (subject to account tier)

All withdrawals will be processed within 1 to 24 business hours, subject to the completion of KYC checks. mbi casino reserves the right to require additional verification for withdrawals exceeding RM 5,000 per transaction. Deposited funds must be used for betting activity before your first withdrawal can be made, subject to the rollover requirements stated in the relevant bonus terms.

All bets placed at mbi casino are subject to the specific game rules applicable to each category. Players are responsible for understanding the rules of each game before placing any bets.

• Valid Bets: A bet is only considered valid once it has been confirmed by the mbi casino system and appears in your account betting history. Verbal or unofficial bets are not accepted.
• Final Results: The results of all matches and games are determined based on official outcomes from the relevant governing body. For football, reference is made to the official results of the Malaysia Super League, EPL, or the applicable sports authority.
• Live Betting: Odds for live (in-play) betting change in real time. mbi casino reserves the right to suspend or void bets during technical disruptions or exceptional circumstances.
• Betting Limits: Minimum and maximum betting limits vary by game type and market. Current limits are displayed on the betting interface before you confirm your bet.
• Void Bets: mbi casino reserves the right to void any bet involved in exceptional circumstances such as odds manipulation, technical errors, or inaccurate information at the time the bet was placed.
• E-Sports: For e-sports betting including MPL Malaysia, Dota 2, and Valorant, official results as determined by the tournament organiser apply. Matches that are cancelled or postponed by more than 48 hours will have stakes refunded.

In the event of a dispute relating to a bet outcome, mbi casino's decision is final and binding once the internal investigation has been completed.

Mbi casino offers a wide range of exciting bonuses and promotions for Malaysian players. Each bonus is subject to rollover requirements and specific rules as stated in the relevant promotion's terms.

• Welcome Bonus: New players are eligible for a Welcome Bonus of up to 150% on their first deposit. This bonus is subject to a 10x rollover requirement and must be completed within 30 days from the date the bonus is credited.
• Weekly Cashback: Cashback of up to 10% is calculated based on net weekly losses and credited every Monday. A 1x rollover requirement applies to all cashback received.
• Parlay Bonus: A +30% parlay bonus is awarded for successful parlay slips with 4 legs or more. All legs in the parlay must have minimum odds of 1.50.
• One Bonus Per Individual: Each promotion may only be claimed once per individual, per household, per IP address, and per device. Attempting to claim duplicate bonuses using multiple accounts constitutes fraud.
• Ineligible Bets: Certain bet types may not count towards rollover calculations. Please refer to the specific promotion terms on the Promotions page for a full list of qualifying bets.

Mbi casino operates a zero-tolerance policy against fraud and unethical conduct. The following activities are strictly prohibited and may result in immediate account termination and forfeiture of all fund balances:

• Identity Fraud: Using false information, another person's identity, or forged documents during registration or the KYC process.
• Bonus Abuse: Creating multiple accounts to claim bonuses repeatedly, using a VPN to bypass geo-restrictions, or colluding with other players to exploit bonuses in an unauthorised manner.
• Money Laundering: Using the mbi casino platform for money laundering or any financial activity that violates Malaysian law.
• Game Manipulation: Using automated software (bots), artificial intelligence tools, or any technical means to gain an unfair advantage in any game.
• Unauthorised Collusion: Colluding with other players in competitive games to manipulate outcomes or sharing insider information.
• Chargeback: Filing an unwarranted payment dispute (chargeback) with a payment provider after using those funds for betting.

Mbi casino works closely with Malaysian authorities and payment service providers to detect and report fraudulent activity. All confirmed cases of fraud will be reported to the relevant authorities.

Mbi casino reserves the right to suspend, restrict, or terminate any account at any time without prior notice if there is evidence of a breach of these Terms or any suspicious activity.

• Temporary Suspension: An account may be temporarily suspended while an investigation is in progress. During this period, the player will be unable to log in, make deposits, or request withdrawals.
• Permanent Termination: Permanent termination takes effect when a serious breach of these Terms is confirmed. In such cases, all bonus balances will be forfeited and only the original deposit balance (minus any winnings derived from fraudulent activity) may be returned at mbi casino's discretion.
• Voluntary Closure: You may request account closure at any time by contacting customer support. Any eligible balance will be withdrawn in accordance with standard procedures.
• Self-Exclusion: Players who need a break from betting activities may apply for self-exclusion through our Responsible Gaming page. Exclusion periods can be set from 1 week up to a permanent exclusion.

Mbi casino services are provided on an "as is" and "as available" basis. mbi casino makes no warranties, express or implied, regarding the accuracy, reliability, or continuous availability of the platform.

• Mbi casino is not liable for any financial losses arising from bet outcomes, service interruptions, or technical errors beyond our control.
• In the event of a technical disruption affecting bet outcomes, mbi casino reserves the right to void the affected bets and refund the wagered amount to the player's account.
• Mbi casino is not liable for any indirect, consequential, or special damages arising from the use of, or inability to use, the platform.
• Mbi casino's total liability to any player shall not exceed the net deposit amount made by that player over the preceding 12 months.

Mbi casino reserves the right to amend, update, or replace any part of these Terms at any time at our absolute discretion. Any changes take effect immediately upon publication on this website.

It is your responsibility to review these Terms periodically. The "Updated" date at the top of this page indicates when these Terms were last amended. Continued use of the mbi casino platform after any changes are published constitutes your acceptance of the revised Terms.

These Terms are governed by and interpreted in accordance with applicable law. Any dispute arising in connection with these Terms shall first be resolved through negotiation between the parties. If a resolution cannot be reached, the dispute will be referred to binding arbitration.